Privacy Policy

Privacy Policy for Medical Tourism Turkey

Effective Date: 01.01.2025

Medical Tourism Turkey (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website www.mtturkey.com or contact us through email, phone, or WhatsApp.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal data:

• Contact Information: Name, phone number, email address, and mailing address.
• Medical Information: Details about your medical condition, treatment preferences, and related health information (only if voluntarily provided).
• Technical Information: IP address, browser type and version, device identifiers, time zone settings, browser plug-in types, and platform.
• Usage Data: Information about how you use our website, such as pages viewed, referral sources, and time spent on pages.
• Communication Data: Information included in your communications with us via email, contact forms, WhatsApp, or telephone.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage medical tourism services requested by you.
• To respond to your inquiries and provide personalized assistance.
• To improve our website, services, and marketing activities.
• To comply with legal and regulatory requirements.
• To ensure the security and integrity of our operations.
• We will not use your data for any purpose other than those outlined above without obtaining your explicit consent.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you voluntarily submit your data through our forms, emails, or other communications.
• Contractual Necessity: To fulfill the services you request from us.
• Legal Obligations: Compliance with applicable laws and regulations.
• Legitimate Interests: To manage and improve our operations, protect against fraud, and ensure network and information security.

4. Disclosure of Your Information

We may share your information:

• With partner clinics, hospitals, or healthcare providers for the purpose of arranging consultations, treatments, and related services.
• With service providers who perform functions on our behalf (e.g., IT support, hosting services).
• If required by law, regulation, or court order.

We will never sell, lease, or trade your personal information to third parties for marketing purposes.

5. International Data Transfers

Your information may be transferred and processed outside your country of residence, including to Turkey, where our offices and servers are located. We ensure all international transfers comply with applicable data protection laws, including GDPR where applicable.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

When we no longer need your personal information, we securely delete or anonymize it.

7. Your Data Protection Rights

Depending on your jurisdiction (e.g., under GDPR if you are in the EEA), you have rights including:

• Right to access your personal data.
• Right to rectify inaccurate or incomplete data.
• Right to request the deletion of your data.
• Right to restrict or object to the processing of your data.
• Right to data portability.

To exercise any of these rights, please contact us at [email protected].

8. Data Security

We implement a variety of security measures to maintain the safety of your personal information, including encryption, secure servers, access controls, and security monitoring.

However, please note that no method of transmission over the Internet is completely secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
We encourage you to review this page regularly to stay informed about how we protect your information.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Medical Tourism Turkey
📍 Antalya, Turkey
🌐 www.mtturkey.com
📧 Email: [email protected]
📞 Tel & WhatsApp: +90 549 177 40 07